Closeford
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Updates

  1. New sign-in and service status

    This release is about trust: how each person on your team signs in, how you know the service is working and how we protect the site. We redesigned sign-in end to end, published a standalone status page and strengthened the website's security.

    Faster, more secure sign-in

    The sign-in screen offers three ways in: Google, email or your company's SSO. It remembers the last method you used and notes it under that button, so your team signs in without thinking. The links we email no longer depend on the browser they were requested from: request one on your computer and open it on your phone. We removed passwordless magic-link sign-in, as it didn't offer the guarantees a CRM holding customer data requires.

    Service status, in public

    status.closeford.com shows the live status of the app, the database and sign-in. It includes uptime over the last 90 days, response times and incident history, and re-checks on its own while you keep it open. The website footer links to it with an indicator that changes colour if something fails.

    Site security

    We updated the framework to close a published vulnerability and added a Content Security Policy, which limits which scripts and resources each page can load. It's an extra layer of protection against code injection, with no visible change for your team.

    • StatusA status page at status.closeford.com, with uptime over the last 90 days, response times and incidents.
    • Sign-inThe last sign-in method is remembered and shown on the sign-in screen.
    • DocsLearn and the API and webhooks reference in the documentation.
    • WebA theme switch and the service status in the footer.
    • SEOA share image for every page, and a sitemap.
    • Sign-inSign-in email links work on any device, not only in the browser where they were requested.
    • Sign-inPasswordless magic-link sign-in is removed.
    • BookingThe booking page moves to /book/…; previous links keep working.
    • WebType, cards, buttons and fields unified across the site.
    • Sign-inAccounts with a workspace were sent back to the initial setup when signing in.
    • SecurityA published framework vulnerability, fixed with an update and a Content Security Policy.
    • APINew API keys start with cf_, and CSV exports download as closeford-….csv.

  2. Every workspace, at its own address

    The app is now organised by workspace right in the browser's address bar. Every link identifies the workspace and section unambiguously, and can be shared with the rest of the team.

    Addresses you can share

    Every screen now lives at closeford.com/<workspace>/<section>, with English section names. Send a teammate the link to a lead or a view and it opens in exactly the same place. The root address opens the last workspace you used, so getting in stays instant.

    No broken links

    Previous links and bookmarks keep working: they redirect to the matching section of the workspace. There's nothing to update in your internal documents or your team's shortcuts.

    • AppEvery workspace and section has its own address: closeford.com/<workspace>/<section>.
    • AppThe root address opens the last workspace used.
    • AppSettings uses the gear icon in the sidebar.
    • AppHeader and sidebar dropdowns always sit above the content; a more compact search and profile.
    • WebHeader and navigation buttons share one more compact height across the site, and a slightly wider layout.
    • WebSlightly more restrained site copy and slower, smoother transitions.
    • DocsMore compact header buttons, Open app in grey and product shots on a gradient background.
    • AppPrevious links and bookmarks redirect to the matching section of the workspace.

  3. English addresses

    English becomes the product's official language, and the site's addresses reflect it. We used the change to reorganise contact and unify the design of shared sections.

    A site with stable addresses

    Pages move to /pricing, /features, /news, /contact, /docs, /product/… and English legal pages. Previous addresses redirect permanently, so links already in circulation keep working and search engines carry their ranking over to the new ones.

    Clearer contact

    The contact page separates sales and support into two cards, with the other channels below. Each has its own page with a dedicated form, so your enquiry reaches the right person from the start.

    • ContactDedicated pages to contact sales and support, each with its own form.
    • WebWhen signed in, the navigation shows Docs and Open app instead of Log in and Sign up.
    • WebSite addresses move to English; the previous ones redirect permanently.
    • WebWhen signed in, the homepage stays available at /homepage and the root address opens the app.
    • ContactRedesigned contact page: sales and support in two cards, with the other channels below.
    • WebFAQs share one design; the general ones move to the homepage.
    • WebSection titles share the same size and style on every page.
    • BrandLogo adjusted to the new typeface: the mark matches the cap height and baseline.
    • ContactForm labels no longer react like buttons.

  4. Documentation

    We published Closeford's documentation in its own space. It brings together how to set up and use every part of the product, with search and navigation designed for day-to-day reference.

    The whole product, explained

    More than twenty pages organised by area: getting started, leads, triage, follow-up and scheduling, team and performance, integrations, and account and security. Each page has its own table of contents and links to the previous and next, so you can read it end to end or jump straight to what you need.

    Built for finding answers

    Search opens from the magnifier or with ⌘K and covers the whole documentation. Every page can be copied as Markdown to use with an AI assistant, or opened as plain text at /docs/<page>.md.

    • DocsDocumentation with a sidebar by section, a table of contents per page and links to the previous and next.
    • DocsSearch in its own window, from the magnifier or with ⌘K, and breadcrumbs in the top bar.
    • DocsCopy any page as Markdown, and a plain-text version at /docs/<page>.md.
    • DocsImages zoom on click and close with another click, Escape or scrolling.
    • DocsGuides move from News to the documentation; their previous links redirect to the matching page.
    • DocsEach page enters with a smooth transition and sidebar sections expand with an animation.
    • WebThe dark theme becomes a neutral dark grey, with more restrained secondary text.
    • WebNews is for announcements and articles, and the changelog for each release's changes.

  5. Expanded product pages

    Product pages are no longer a list of features. Each area can be tried through a demo that applies the same rules as the CRM, so you understand how it works before creating an account.

    Demos with the real rules

    Intake, Scheduling, Performance and Integrations each include an interactive demo: revenue-based triage, time-zone bookings, follow-up timers, sales attribution and webhook signing behave just as they do in the product.

    A design of its own for each area

    The lead's journey and sources in Intake; a booking page and a closer's week in Scheduling; a metrics panel and the mobile EOD in Performance; and a directory with the retry schedule in Integrations. Each area adds its own FAQs and related guides.

    • ProductAn interactive demo on every product page, with the CRM's rules.
    • ProductFAQs and related guides for each area.
    • ProductA dedicated design for Intake, Scheduling, Performance and Integrations.
    • WebProduct views in cleaner frames, with no grid, glow or shadows.
    • WebA slightly taller navigation and a slightly larger logo in the navigation and footer.

  6. Installable app

    • The CRM can be installed as an app on macOS, Windows, iPhone, iPad and Android, with its own window and icon.
    • New Download page, with the installation steps for each device.
    • The Product and Resources menus only feature the latest news when it relates to them.
    • The logo now uses the FK Grotesk typeface; the rest of the product keeps Open Sauce Two.
    • Tactile feedback on everything you can press: buttons, links, tabs and switches shrink slightly while pressed.
    • Cleaner news covers and stronger contrast between title and description on the sign-in, account and error screens, which now share one design.

  7. Improvements

    • Redesigned pricing page: plans in columns, with yearly billing switchable on each paid plan.
    • A wider site layout, with more restrained buttons and introductory text.
    • The Product and Resources menus share a single panel that transitions smoothly when moving between them.

  8. New sign-in methods

    • Sign in with a Microsoft account, available when the provider is enabled.
    • Passwordless access through a link sent by email, valid for one hour.
    • Two-step verification with an authenticator app, which can be turned on in Settings → Access.
    • The Security page now covers two-step verification.

  9. Improvements

    • The footer shows links to social profiles under the logo.

  10. Product and resource pages

    • New product pages: Intake and routing, Follow-up and scheduling, Performance and attribution, and Integrations.
    • New resource pages: Guides and the developer reference for the API and webhooks.
    • Redesigned Product and Resources menus, with every area described and the latest news highlighted.
    • A simpler footer: the copyright notice moves to the logo column.
    • Footer reorganised into four balanced columns: Product, Resources, Company and Legal.
    • New legal pages: terms of service, privacy policy, cookie policy and legal notice.
    • Cookie notice on the website, with options to accept or reject optional cookies.
    • A new, more compact brand symbol in the logo, favicon and across the product.
    • The dark theme uses neutral greys, with no blue tint.
    • A simpler login screen: centred form, switch between log in and sign up at the top right, and legal links at the bottom.

  11. Improvements

    • Creating a lead opens a modal form over the board; once saved, the lead opens in the side panel.
    • A more restrained News design: more spacing, and covers with a slight tilt that straighten on hover.
    • Navigation bar links are highlighted with a soft background on hover.
    • Pressing Enter on the login form now signs you in; password recovery moves to its own step.
    • A more compact dashboard aligned with the website: smaller buttons, fields, sidebar and headings.
    • The new lead form is centred and checkboxes match the rest of the controls.
    • The sidebar keeps Support & FAQs, Integrations and Settings pinned at the bottom; when collapsed it shows the brand symbol at a smaller size.
    • A new Settings page organised in sections and rows, with compact controls and one shared shape for buttons, fields and selects across the dashboard.
    • The login screen brings back customer testimonials on the right, rotating automatically, with a cleaner form and the Continue with Google option always visible.
    • Pricing: switching between monthly and yearly billing slides the selector, morphs the amounts and billing period with a soft blur and shows the yearly saving.
    • One shared, smoother easing curve across all transitions on the website and the dashboard.
    • After signing in, the dashboard appears with an entrance transition that settles from a slightly enlarged view to its normal size; it only plays at that moment.

  12. Login, onboarding and Slack

    • New login and sign-up screens, with the option to continue with Google.
    • Guided setup: profile with name and photo, workspace creation, team invitations and Slack connection.
    • Slack integration: a channel receives a notice for every new lead, booking and sale, with a direct link to the record.
    • The Slack URL is stored in a table only the server can access.

  13. Security

    • New Security page describing the measures that protect each workspace: database isolation, role-based permissions, hashed keys, signed webhooks, encryption and rate limits.
    • The home page includes a dedicated security section.
    • Responsible disclosure policy and a security.txt file (RFC 9116) when a contact email is configured.
    • New reduced brand icon for the favicon and small-size uses.
    • The FAQ shows one answer at a time, with a seamless transition.

  14. Closeford

    • The product is now called Closeford, with a new logo and favicon.
    • Webhook headers are now X-Webhook-Event, X-Webhook-Delivery, X-Webhook-Timestamp and X-Webhook-Signature.
    • The lead intake API accepts the X-Api-Secret header. X-Closeford-Secret remains valid.
    • The interactive demo on the home page no longer blocks page scrolling and keeps dragging within the board.

  15. Website improvements

    • News articles, their covers and the RSS feed are available in English, and the changelog is shown in the browser's language.
    • Wider content and more spacing in the navigation and page headings.
    • Buttons and fields share the same shape across the site and the login screen.
    • The changelog is presented as a timeline, with the date and version pinned beside each entry.
    • The dark theme uses a very dark grey instead of pure black.
    • Product views behave as images; their text is not selectable.

  16. Navigation, languages and automatic theme

    • New navigation bar with Product and Resources menus, plus Pricing, News and Contact.
    • New contact page.
    • The website and login are available in Spanish and English, based on the browser's language.
    • The light or dark theme follows the device settings.
    • Theme and language can be set in My account → Preferences.
    • News can be filtered by guides.

  17. News

    • Redesigned News: a featured article and a grid listing, with covers that show the product.
    • Each article includes a summary, author, reading time, product figures and sharing options.
    • RSS feed for News.

  18. News and changelog

    • New News section with updates, guides and announcements.
    • Public changelog with the full release history.
    • Simplified header: Features, How it works and Pricing. The FAQ moves to the footer.

  19. Interactive demo

    • The home page includes an interactive demo: moving leads between columns updates bookings, sales and cash in real time.
    • Custom scrollbar across the application, adapted to the theme.

  20. Pricing

    • New pricing page with monthly or yearly billing, plan comparison and billing questions.
    • Subtle animations on the website: content appears on scroll and the header blurs as you scroll.
    • FAQ items expand with a smooth transition.

  21. Website and login

    • New home page: features with product views, the lead-to-sale journey and FAQ.
    • Centred navigation and a footer with every link.
    • New two-column login screen: form and customer testimonials.

  22. Sign-up

    • Signing up with an email that already has an account now says so and redirects to log in with that email.

  23. Independent product

    • Closeford becomes an independent product, with its own brand and domain.
    • Open sign-up: any company can create an account and a workspace.

  24. Public website

    • The public website is organised into pages: home, Features, How it works and FAQ.
    • Login moves to its own page (/login).

  25. Presentation page

    • Signed-in users go straight to the CRM.

  26. Transitions

    • Theme changes apply a sober fade across the page.
    • Menus (account, workspace, filters and date range) open and close with a short transition.
    • The sidebar indicator moves to the active section.
    • Page transitions; the lead panel opens from the side.
    • Visual feedback on button press; dropdowns and calendars open from their field.

  27. Search

    • Search (button or ⌘K / Ctrl+K) opens in a centred modal.
    • Find leads by name, email, phone or business, and go to any section of the CRM.
    • Full keyboard navigation: ↑/↓ to move, Enter to open and Esc to close.

  28. First release

    • Multi-workspace CRM with roles, email and Google login, and guided setup.
    • Leads in kanban and table views, automatic triage, follow-ups with timers and scheduling.
    • Calendars and closers with revenue-based assignment, a public booking page and Google Calendar integration.
    • EOD reports, leaderboards, daily summary, sales with attribution, funnel and expenses.
    • Integrations: lead intake API, webhook with retries and CSV export.
    • Light and dark themes, and custom controls (dropdowns, dates and dialogs).